FREQUENTLY
ASKED QUESTIONS.

Orders are processed within 2–3 business days before shipment.

Tracking information is provided once your order has been shipped. You can use your tracking information to follow the delivery progress.

Please provide your order number and the email address used at checkout whenever possible. This helps our team locate your order and assist you more efficiently.

Please contact us as soon as possible if you notice an incorrect shipping address.

Customers are responsible for providing a complete and accurate delivery address. Once an order has shipped, we may not be able to change the delivery address.

You have 30 days from the date your order is delivered to request a return or exchange.

Returned items should generally be unworn, unwashed and returned with their original packaging and tags.

No. For eligible returns, RAVMIR provides a prepaid return shipping label, so there is no return shipping cost to the customer.

No. RAVMIR does not charge a restocking fee for approved returns.

Change-of-mind returns may be accepted within the 30-day return period as long as the item meets the return eligibility requirements.

Please contact us with your order number and details of the issue. We will review your order and assist you according to our Refund & Returns Policy.

Please contact us with your order number and details of the damaged or defective item. We will review the issue and assist you according to our Refund & Returns Policy.

After your returned item has been received and inspected, approved refunds are issued to the original payment method.

Please allow 5–10 business days for the refund to appear after approval.

Please review our Refund & Returns Policy for complete return and refund information.