Refund policy

We want you to feel confident when shopping with RAVMIR. If something is not right with your order, this policy explains your return and refund options clearly.

Our Return Window

You have 30 days from the date of delivery to request a return.

To be eligible for a return, items must be:

  • Unused, unworn, and unwashed.
  • In their original condition.
  • Free from damage, odors, or signs of use.
  • Returned with original packaging, tags, and labels where applicable.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Final sale items clearly marked as final sale.
  • Gift cards.
  • Personalized or custom-made items.
  • Items that have been used, worn, or washed.
  • Items damaged after delivery.
  • Items returned without required original packaging or tags.

Change of Mind

If you change your mind or need a different size, color, or style, you may request a return within the 30-day return window.

For change-of-mind returns, the customer is responsible for return shipping costs.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 30 days of delivery with your order number, details of the issue, and clear photos when possible.

If the issue is confirmed, RAVMIR will cover the applicable return shipping cost and may offer a replacement or refund depending on product availability and the circumstances.

Wrong Item Received

If you receive the wrong item, size, color, or product, please contact us as soon as possible.

RAVMIR will cover the applicable return shipping cost and arrange an appropriate replacement or refund.

Orders Not Received

If your order has not arrived, tracking has stopped updating, or tracking shows delivery but you cannot locate the package, please contact us at support.ravmir@gmail.com.

We will review the available tracking information and help determine the appropriate next step.

For additional delivery information, please review our Shipping & Delivery Policy.

Restocking Fees

We do not charge restocking fees.

How to Initiate a Return

  1. Contact us at support.ravmir@gmail.com or call +1 256 398 2320 within 30 days of delivery.
  2. Provide your order number, the item you wish to return, and the reason for the return.
  3. If your item is damaged, defective, or incorrect, provide clear photos when possible.
  4. Wait for return instructions before sending the item back.
  5. Ship the item according to the return instructions provided by our support team.

Please do not send items back without first contacting us and receiving return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the refund status.

If approved, the refund will be issued to the original payment method within 5–10 business days after we receive and inspect the returned item.

Your bank, card issuer, or payment provider may require additional processing time before the refund appears in your account.

Unless otherwise required by applicable law or specifically stated by us, original shipping charges may not be refundable.

Exchanges

If you would like to exchange an eligible item for a different size, color, or style, please let us know when contacting us about your return.

Exchanges are subject to product availability. If the requested replacement is unavailable, we may offer a refund instead.

Contact Us

Email: support.ravmir@gmail.com

Phone: +1 256 398 2320

Business: RAVMIR
Address: 43 Ramsey Br Rd, Artemus, Kentucky 40903, United States

Related Policies

Shipping & Delivery Policy
Terms of Service
Privacy Policy

Last updated: August 29, 2026