Refund policy

At RAVMIR, we build every piece — from Women's Sport Shorts and Sports Bras to Men's Sport Jackets and Performance Sweaters — to move with you. If something isn't right, we'll make it right. Here's exactly how our return and refund process works.

Return Window

You have 30 days from the date of delivery to initiate a return. Items must be unworn, unwashed, and in their original packaging with all tags attached. If 30 days have passed since your delivery date, we're unable to offer a refund or exchange.

Free Return Shipping

We cover return shipping — no cost to you, no restocking fees, no surprises. Once your return is approved, we'll send you a prepaid return label to use at your convenience.

How to Initiate a Return

Starting a return is simple. Contact our support team using any of the methods below and include your order number along with the reason for your return:

We respond to all inquiries within 48 hours. Once your return is approved, we'll email you a prepaid shipping label and step-by-step instructions for sending your item back.

Refund Method & Processing Time

All approved refunds are issued to your original payment method. Once we receive and inspect your returned item, please allow 5–10 business days for the refund to appear on your statement. Processing times may vary slightly depending on your bank or payment provider.

Return Scenarios

Change of Mind

Not feeling your new Activewear Set or Sport Romper? No problem. As long as the item is unworn, unwashed, and returned within 30 days of delivery in its original packaging, we'll process a full refund with free return shipping and no restocking fee.

Wrong Item Received

If we sent you the wrong style, size, or color — whether that's a Men's T-Shirt instead of Men's Pants, or the wrong Women's Sports Bra — we sincerely apologize. Contact us immediately and we'll arrange a free return and either reship the correct item or issue a full refund, whichever you prefer.

Damaged or Defective Items

If your order arrives damaged, defective, or not as described — whether it's a faulty zipper on a Men's Sport Jacket, a seam issue on Women's Sport Shorts, or any manufacturing defect — please contact us within 30 days of delivery. Send photos of the damage or defect along with your order number and we'll resolve it quickly with a free return, replacement, or full refund at no cost to you.

Item Never Arrived

If your tracking shows delivered but you haven't received your package, or if your order is significantly delayed beyond the estimated delivery window stated in our Shipping Policy, contact us right away. We'll investigate with the carrier and either reship your order or issue a full refund.

Non-Returnable Items

For the safety and satisfaction of all our customers, the following items are not eligible for return:

  • Items that have been used, washed, or removed from original packaging (unless defective or damaged)
  • Personalized or custom-made products
  • Items marked as final sale at the time of purchase
  • Gift cards

If you're unsure whether your item qualifies for a return, please don't hesitate to reach out — we're always happy to help.

Exchanges

Need a different size in your Women's Sport Jacket or Men's Sweater? The fastest way to get the right fit is to return your current item for a refund and place a new order. Contact us and we'll guide you through the process.

Restocking Fees

None. We never charge restocking fees on eligible returns.

Still Have Questions?

Our team is here to help. Reach out anytime and we'll get back to you within 48 hours:

MOVE DIFFERENT — and if something doesn't move right, we've got you covered.